Shipping Information
Standard Shipping (10 Working Days) - ₹100 (Tamil Nadu)
Standard Shipping (10 Working Days) - ₹200 (Other States)
Express Delivery (2-5 Working Days) - ₹500
Return & Exchange Policy
Since this apparel is tailored and customized only after you place the order, it cannot be subjected to any exchange or replacement.
If you have any issues with the product, you can contact us, and we will resolve the issue for you.
In the event of receiving a defective product and seeking an exchange or refund, it is imperative to contact us either on the same day of receipt or the following day. Additionally, a video proof of the unwrapping process, showcasing the condition of the order upon arrival, is mandatory. Refund and exchange requests that do not meet this requirement will not be entertained.
Contact
Phone: +91 8682852888
Email: connect@deepoodesigners.com
Refund Policy
Since this apparel is tailored and customized only after you place the order, it cannot be subjected to any refund.
Strictly no refund after you make the payment! If you have any issues with the product, you can contact us, and we will resolve the issue for you.
Cancellation, Return, and Replacement
As per our company policy, we do not provide refunds or exchanges on any product sold, as each dress is custom made.
Damages and Issues
We take utmost care in quality checking before shipping the product. However, if you receive a damaged product, we require a video proof of the parcel opening to process the replacement. Please inform us within 4-7 days of receipt by writing to us on WhatsApp, including your order number, full name, address, and the video of the damaged product. Our team will contact you within 2-4 business days and guide you through the process of product replacement.
Note: Size and color cannot be changed after placing the order. Orders once placed cannot be canceled.
Contact (For Issues or Support)
Phone: +91 8682852888
Email: connect@deepoodesigners.com